Privacy Policy

Effective May 1, 2026

Muñoz Law, PLLC d/b/a RAM Law (“RAM Law,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information that you provide to us through our website, contact forms, phone calls, text messages, email communications, consultations, and other interactions with our law firm.

By using this website or contacting RAM Law, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Your name;
Telephone number;
Email address;
Mailing address;
Information about your accident, injury, claim, or legal matter;
Insurance information;
Medical provider or treatment information;
Preferred method of contact;
Any documents, photographs, messages, or other information you submit to us; and
Any other information you choose to provide through our website, forms, phone calls, text messages, emails, or consultations.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referral source, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

Respond to your inquiry;
Evaluate whether we can assist with your legal matter;
Schedule consultations or appointments;
Communicate with you regarding your potential or existing case;
Request documents or information from you;
Provide legal services;
Send appointment reminders, case updates, or follow-up messages;
Improve our website, services, and client communications;
Maintain internal records;
Comply with legal, ethical, professional, and regulatory obligations; and
Protect the rights, safety, and interests of RAM Law, our clients, and others.

Submitting information through this website does not create an attorney-client relationship. An attorney-client relationship is only formed after RAM Law agrees to represent you and any required agreement is signed.

3. Website Contact Forms

Our website may include forms that allow you to contact us, request a consultation, submit information about a legal matter, or ask us to contact you. When you submit a form, we may use the information provided to respond to your inquiry and communicate with you about your potential or existing legal matter.

You should not submit confidential, sensitive, or time-sensitive information through the website unless and until RAM Law has agreed to represent you.

4. SMS/Text Messaging Privacy Notice

Muñoz Law, PLLC d/b/a RAM Law may collect your mobile phone number and SMS consent when you contact the firm, submit a website form, call the firm, text the firm, or complete intake paperwork. We use this information to communicate with you about consultations, case updates, appointments, document requests, reminders, and related legal services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS/Text Messaging Terms

By providing your mobile phone number and consenting to receive text messages, you agree that RAM Law may send SMS/MMS messages to you regarding your inquiry, consultation, appointment reminders, case updates, document requests, and related legal services.

Message frequency may vary depending on the nature of your inquiry or case. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. You may request assistance by replying HELP.

Opting out of text messages may limit our ability to communicate with you by SMS, but we may still contact you by phone, email, mail, or other lawful methods, unless you request otherwise.

6. How We Share Information

RAM Law does not sell your personal information.

We may share information only as reasonably necessary to operate our law firm, evaluate or handle your legal matter, provide legal services, comply with legal obligations, or protect our rights and interests.

For example, we may share information with:

Attorneys, staff, contractors, or service providers who assist our firm;
Medical providers, insurance companies, adjusters, opposing counsel, courts, or other parties involved in your legal matter, when appropriate;
Case management, communication, website, phone, email, cloud storage, payment processing, or technology service providers;
Government agencies, courts, or regulatory authorities when required by law;
Other parties when you authorize us to do so.

However, mobile phone numbers, SMS consent, and text messaging opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.

7. Service Providers and Technology Vendors

We may use third-party service providers to help operate our website, phone systems, text messaging systems, email, case management software, analytics, advertising, and other business tools. These providers may process information on our behalf only as needed to provide their services to us.

These providers are not authorized by us to use your information for their own marketing purposes.

8. Cookies and Website Analytics

Our website may use cookies, tracking technologies, analytics tools, or similar technologies to help us understand how visitors use the website, improve website performance, evaluate marketing efforts, and enhance user experience.

You may adjust your browser settings to refuse or disable cookies. Some parts of the website may not function properly if cookies are disabled.

9. Advertising and Online Marketing

RAM Law may use online advertising platforms, search engines, analytics tools, or similar services to market legal services and understand how users interact with our website.

These tools may collect limited technical information, such as device information, IP address, pages visited, or referral source. We do not use SMS consent information or mobile opt-in data for third-party marketing or promotional sharing.

10. Attorney-Client Relationship Disclaimer

Using this website, submitting a contact form, calling, emailing, or texting RAM Law does not by itself create an attorney-client relationship.

An attorney-client relationship is formed only after RAM Law has agreed to represent you and any required written agreement has been signed.

Do not send confidential, privileged, or time-sensitive information through this website unless and until an attorney-client relationship has been established.

11. Confidentiality and Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or misuse. However, no website, email system, text messaging system, or electronic transmission is completely secure.

You acknowledge that any information submitted electronically may carry some risk of unauthorized access.

12. Links to Other Websites

Our website may contain links to third-party websites or resources. RAM Law is not responsible for the privacy practices, content, security, or policies of third-party websites.

You should review the privacy policies of any third-party websites you visit.

13. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

14. Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to our legal, ethical, professional, and recordkeeping obligations.

You may opt out of SMS/text messages by replying STOP.

You may request help with SMS/text messages by replying HELP.

You may also contact us directly at support@myramlawyer.com or calling at (313) 800-9726.

15. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, evaluate potential legal matters, provide legal services, maintain business records, comply with legal and ethical obligations, resolve disputes, and enforce agreements.

The length of time we retain information may vary depending on the type of information, the nature of the legal matter, and applicable legal or professional obligations.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website or continued communication with RAM Law after changes are posted means you accept the revised Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Muñoz Law, PLLC d/b/a RAM Law
220 W. Congress Street

Floor 2, #1065

Detroit, MI 48226
Phone: (313) 800-9726
Email: support@myramlawyer.com
Website: www.myramlawyer.com